Privacy Policy
Effective Date: 1st October 2024
1. Information We Collect
- Personal Information: Name, email, phone number, and payment details when you register or make payments through our platform.
- Usage Data: Information on how you use the platform, including login times and IP addresses.
- Cookies: We use cookies to enhance your user experience and track website usage.
2. How We Use Your Information
- To provide and improve our services.
- To process payments and manage subscriptions.
- To send transactional emails, reminders, and updates.
- For analytics and troubleshooting purposes.
3. Data Sharing and Third-Party Access
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Payment processors to facilitate transactions.
- Law enforcement if required by law.
- Service providers (e.g., analytics providers) for platform maintenance and improvement.
4. Your Data Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Withdrawal of Consent: Opt-out of non-essential data processing activities.
5. Data Retention
We retain your data for as long as necessary to provide services or comply with legal obligations. Upon termination of your account, we will delete your data unless retention is required by law.
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
If you access our services from outside Nigeria, your data may be transferred to and processed in Nigeria or other countries where we or our service providers operate. By using our services, you consent to such transfers.
8. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. All changes will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at: support@sync-gram.com.